About the role
Permanent
From £65,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Data Governance Manager and you’ll be a big part of this.
Role Purpose: Business decisions made using data are only as good as the data itself, and customer expectations on how we use their data continue to grow and evolve. We’re looking for a passionate Data Governance Manager who can deliver on our ambition to embed governance strategies that are not only compliant to evolving regulations and customer expectations but that also create improvements in data quality and trust, unlock efficiencies in delivering use cases, and enable accelerated value generation.
Key responsibilities
- Evolve & implement the B&Q Data Governance strategy & drive adoption of our Data Governance principles as key pillars of our data management process; Owned, Trusted, Secure, Available, Reuseable, Ethical.
- Lead the creation of a comprehensive Data Governance framework that ensures data is collected, stored, transferred, processed, and shared in compliance with all relevant Data & AI regulations, while exceeding customer expectations for data quality and security.
- Establish & manage our Data Governance Clinic and Governance Committee to create oversight & clear routes for sign off to deliver on data & AI uses cases across the business, collaborating with Legal, InfoSec and PR teams.
- Consult & partner with teams across the business to establish clear roles & requirements for data governance, ensuring we’ve got the right people accountable for data and driving the implementation of our Data Governance best practice.
- Advocate and drive data governance literacy across the organisation, helping all teams become more confident in embedding data management processes, whilst enabling teams to efficiently make decisions, implement standards and accelerate use and value from our data.
- Champion data ethics throughout B&Q by developing and implementing policies that ensure responsible data usage, transparency, and regulatory compliance. Cultivate accountability prioritising customer trust and data protection, aligning all data practices with the highest ethical standards.
- Lead on development of governance principles and ethics policies for AI use cases, and roll out in conjunction with partners in Tech & Legal.
- Work closely with Legal, DPO and InfoSec teams to ensure data security, governance, and privacy policies and processes remain up to date and aligned with regulatory requirements and customer expectations.
- Lead programmes of work that deliver our data kitemark framework, ensuring our critical data assets are delivered in line with key governance principles.
- Work with Group Data and Group Infosec to ensure appropriate data security and availability restrictions are in place, especially to adhere to PII data regulations.
- Collaborate closely with Group Data Governance & Management, to co-create strategic roadmaps to improve governance & compliance, and bring the B&Q voice into consultation on our requirements across platforms, data and tooling.
- Ensure robust process and documentation is in place to effectively manage data usage across the business, driving transparency, consistency and mitigating risk.
- Stay up to date with external trends, best practices, new capabilities & legislation to ensure we remain compliant & iterate our practices to drive efficiency & best customer data management.
Required skills & experience
- Solid experience in data governance, AI governance or related roles.
- Proven experience in designing and implementing data governance frameworks, and leading on embedding data ownership and data governance literacy programmes.
- Proven track record of influencing stakeholders across broad business teams, evidencing understanding of how to support business initiatives and accelerating implementation of data use cases whilst driving adoption of governance and compliance requirements.
- Experience establishing and managing data policies, standards and guidance.
- Expert knowledge of relevant regulations, e.g. GDPR, EU AI Act.
- Strong understanding of metadata, lineage, data lifecycle, data quality and policy design.
- Demonstrated ability to lead, coach and develop matrix teams to build data governance capabilities across Data teams.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
Training &
development
Learn & Develop at B&Q
When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Leo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together.
Flexible learning with Leo
Leo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Leo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Leo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.
Developing in role
Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.
Building expertise and know-how
We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into.
Accelerated Development Talent Programmes
Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.
Induction
At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.
Explore our
store support office
Facilities
In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.
Sustainability
B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.
Ready to apply?
Step 1:
Apply via bandqcareers.com
Step 2:
We'll contact you for a phone interview
Step 3:
We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).
Step 4:
We’ll contact you with feedback, and maybe even a job offer.
Check out our FAQs for more information about interviewing at B&Q.